The $10,000 Paper Clip

Author: Kurt Middelkoop
Recently I was facilitating an E3 (Economy, Energy, Environmental) workshop with a local company. We spent time learning about lean and how to identify value and non-value add activities. After covering these basics I lead the group out of the classroom to conduct a Gemba walk so they could put the lessons learned to practice. As all LSS practitioners know, direct observation of work activities is fundamental to lean.
Read More…

Adding Rigor to VOC & VOB: Quality Function Deployment

All LSS practitioners understand the importance of the Voice of the Customer (VOC) and Voice of the Business (VOB). Determining the VOC and VOB during the Define Phase is critical to project success in the DMAIC Process. Most GBs and BBs spend little time on this activity and use basic approaches for gathering and understanding … Read more

Better Facility Design Using DMAIC

Author: Rodney Reddic The greatest opportunity to eliminate and/or reduce waste in a production facility is the upfront design and planning of the facility. From a construction cost standpoint, it is about as inexpensive to construct a well-planned facility as to implement a poorly planned one. Decisions made during the factory planning and design stage … Read more

Don’t Be A Gunslinger

Author: Pat Boutier (Shingo Prize Winning Author, Certified TWI and Coach) Have you ever experienced the ‘rush’ of discovering the solution to a problem then implementing the change? If you’re reading this blog I’m sure you have. Solving a problem and getting it right does lead to good feelings. For many belts once the solution … Read more

Six Questions, Six Green Belts

TMAC is always seeking a better understanding of our Voice of the Customer (VOC). More specifically, we want to learn more about the viewpoint of our students. After some debate we settled on just three questions about two major areas – classroom training and project work. That is, a total of Six Questions. In addition … Read more

Risk Management – Part 1: Overview

Co-Authored by Alberto Yanez-Moreno, Ph.D. and Russ Aikman, MBB Successful LSS practitioners must know not only specific tools and methods for solving problems (e.g., control charts, ANOVA, setup reduction, etc.) but also project management. And from a project management standpoint there are three major overarching goals: Quality: Was the solution effective? Time: Was it completed … Read more